All sales are final.
Because every item is made to order, we do not offer returns or exchanges for sizing issues, buyer’s remorse, or change of mind.

 

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 Damaged, Defective, or Wrong Items

If your order arrives damaged, has a manufacturing defect, or you received the wrong item, contact us within 7 days of delivery and we’ll replace it at no cost.

To request a replacement:

1. Email us at futureforgeca@gmail.com.

2. Include your order number

3. Attach a clear photo of the issue

 

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 International Orders

• International customers are responsible for any customs duties, taxes, or import fees charged by your country.

• These charges are non-refundable and not controlled by Future Forge.

 

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 Lost Packages

If your tracking number shows that your package is lost in transit or not delivered after the estimated timeframe, contact us.futureforgeca@gmail.com.
We’ll investigate and offer a solution where possible.